Cognitive Collaboration Comes to the Contact Center

Amy Chang, Senior Vice President and General Manager Collaboration Technology Group, Omar Tawakol CEO Voicea, and Vinod Muthukrishnan, CEO and Co-founder CloudCherry, discuss Cisco's vision of collaboration, contact centers, and customer experience. https://ift.tt/2nFTTpY Cisco September 29, 2019 at 07:32AM